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Restrict To Topic Guardrail

Restrict To Topic is designed to ensure that conversations are focused and stay on approved topics

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What Is the 'Restrict To Topic' Guardrail?

‍In AltrumAI, 'Restrict To Topic' guardrails acts as a filter for your conversations. Think of it as a vigilant gatekeeper, allowing only the approved topics to pass through and keeping all forbidden subjects at bay.

Whether you’re moderating an online forum, managing a team chat, or running a customer support platform, this tool helps keep the conversation relevant and focused.

How Does It Work?

Here’s how 'Restrict To Topic' guardrail functions:

  1. Define Approved Topics: You set a list of allowed subjects. These are the topics that conversations should focus on. For example, in a tech support forum, approved topics might include "software troubleshooting," "hardware issues," and "installation guides."
  2. List Forbidden Subjects: You can optionally specify topics that should be avoided. These could be irrelevant or sensitive subjects that derail the conversation. For example, in a professional workspace, forbidden subjects might include "politics," "religion," and "personal attacks."
  3. Real-Time Filtering: As users submit text, the 'Restrict To Topic' guardrails analyses the content in real-time. It checks if the text aligns with the approved topics and flags any forbidden subjects.

Examples of the 'Restrict To Topic' Guardrail in Action

Let’s dive into some concrete examples to see how this tool works in real life.

EXAMPLE: Online Customer Support

Imagine you run an online customer support chat for a software company. You want your support agents to stay focused on solving technical issues. Here’s how the 'Restrict To Topic' tool helps:

  1. Allowed Topics: "Software installation," "Bug reports," "Account issues."
  2. Forbidden Subjects: "Company policies," "Personal opinions," "Off-topic chit-chat."

When a support agent types, "Let’s talk about our company’s holiday policy," the tool immediately flags the message. The agent gets a prompt: "This topic is not relevant to customer support. Please focus on technical issues."

EXAMPLE: Educational Forums

In an educational forum for students, you want discussions to stay on academic subjects. Here’s the setup:

  1. Allowed Topics: "Math homework," "Science projects," "History essays."
  2. Forbidden Subjects: "Video games," "Celebrity gossip," "Political debates."

A student tries to post, "Did you see the latest episode of that reality show?" The tool intervenes: "This topic is not allowed. Please discuss academic subjects."

EXAMPLE: Team Collaboration

Your team uses a chat platform to collaborate on projects. To maintain productivity, you need to keep conversations relevant. Here’s the approach:

  1. Allowed Topics: "Project deadlines," "Task updates," "Meeting schedules."
  2. Forbidden Subjects: "Personal issues," "Vacation plans," "Non-work related news."

planning a trip to Hawaii next month," the tool steps in: "This conversation should stay focused on work-related topics. Please update us on your tasks instead."

Say goodbye to off-topic discussions and hello to a more focused, productive environment. For more information contact our sales team. Let’s keep your conversations on track with AltrumAI’s 'Restrict To Topic' guardrail!

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